Whitchurch is set to lose another bank after TSB announces it would be closing its branch in the town next year.

The bank has said that the branch on Watergate Street will likely close in May 2025, but has said that there is no confirmed date as of yet.

In a statement TSB said: “Over 95 per cent of transactions are now being made using mobile, online and other ways to bank, instead of in our branches. And more customers than ever are using our Video and Telephone Banking service.

“We remain committed to face-to-face services across the country, and over 90 per cent of our customers are within a 20 minute drive to a branch, or location of a Money Confidence Expert.

“But we want our services to reflect the current and future needs of our customers and keep open branches that are used the most, so sometimes this means that we have to close some branches.”

Trade union Unite said the decision by the UK high street lender was a “grave mistake”.

“These workers perform essential work in the fraud departments and across the branch network,” Unite’s regional officer Andy Case said.


The bank added that a number of factors went in to the decision to close the 36 branches earmarked for the axe under its newly announced plans.

These include how customers use the branch, the current in-branch services available, other ways customers choose to bank with TSB, local banking alternatives such as Post Office branches, how customers' use of the branch has changed over time, the impact on customers who may need extra support, the public transport services available in the area and whether it “owns or leases the branch building”.

TSB insisted that the bank “always look carefully at the impact a closure may have on the community before we make a decision.”

The closure will mean that the next nearest branch will see customers having to travel to Nantwich which is 11.2 miles away from the Whitchurch branch.

The company added: “We’re here to support customers through these changes.

"So while we are closing this branch, you’ll always be able to chat with us face-to-face at other branches, Pods, Pop-ups or through Video or Telephone Banking.”

The full list of TSB branches set for closure, and when:

  • Alloa, Drysdale Street, September 19, 2024
  • Bedworth, King Street, September 3, 2024
  • Birmingham, Pype Hayes, Tyburn Road, September 26, 2024
  • Bridlington, Manor Street, September 12, 2024
  • Buxton, Spring Gardens, September 10, 2024
  • Carmarthen, Blue Street, September 17, 2024
  • Cwmbran, General Rees Square, September 18, 2024
  • Dovercourt, High Street, September 5, 2024
  • Edinburgh, Leith Walk, September 17, 2024
  • Felixstowe, Hamilton Road, September 10, 2024
  • Frome, Cheap Street, September 19, 2024
  • Glasgow, Paisley Road West, September 25, 2024
  • Glasgow, Carmunnock Road, September 24, 2024
  • Haddington, Court Street, September 5, 2024
  • Hounslow, High Street, September 4, 2024
  • Lerwick, Esplanade, September 10, 2024
  • Leven, High Street, September 18, 2024
  • London, Bethnal Green Road, September 11, 2024
  • London, South Side, Clapham, September 12, 2024
  • Longton, Market Street, September 11, 2024
  • Manchester, Wood Street, September 12, 2024
  • Newcastle, West Road, September 18, 2024
  • Peterhead, Queen Street, September 25, 2024
  • Sheerness, High Street, September 24, 2024
  • Stornoway, Francis Street, September 3, 2024
  • Torquay, St Marychurch Road, September 25, 2024
  • Whitehaven, Lowther Street, September 4, 2024
  • Amble, Queen Street, May 2025
  • Aylsham, Market Place, May 2025
  • Banff, Castle Street, May 2025
  • Bedlington, Front Street West, May 2025
  • Bude, Belle Vue, May 2025
  • Crook, North Terrace, May 2025
  • Flint, Trelawny Square, May 2025
  • Tenbury Wells, Teme Street, May 2025
  • Whitchurch, Watergate Street, May 2025