A BUILDING firm from Whitchurch has won an award for their customer service.

RS Burgess & Sons Ltd has won a Best Of Houzz award for Best In Customer Service on Houzz – the leading platform for home renovation and design.

The 10-year-old building company was chosen by the homeowners that comprise the Houzz community, from among more than 2.5 million active home building, renovation and design industry professionals.

The Best of Houzz badge is awarded annually, in three categories: Design, Customer Service and Photography.

Design awards honour professionals whose work was the most popular among the Houzz community.

Customer service honours are based on several factors, including a professional's overall rating on Houzz and client reviews submitted in 2019.

Architecture and interior design photographers whose images were most popular are recognised with the photography award.

A Best of Houzz 2020 badge will appear on winners' profiles as a sign of their commitment to excellence.

These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

Helen Burgess, a director at RS Burgess & Sons Ltd, said the award showed their commitment to maintaining high standards.

"We are so pleased to have won this award, as it shows our continued commitment to building and renovating to the highest of standards," said Helen.

"We are always trying to go that extra mile for our clients and ensure that quality is always at the forefront of everything we do."