Residents in the Ceiriog Valley are being left in the cold after council houses have been suffering ongoing breakdowns to their heating systems.

Some people living in the area are being left for weeks and even months without heating and hot water.

With the weather getting colder, residents have been contacting Wrexham County Borough Council for help, but say they are yet to have the problem resolved.

Davena Davies, community agent, is the community agent in the parish of Glyntraian, and was recently left without heating or hot water for two weeks, while her mother-in-law, Rowena Lewis, has also had problems with her heating system on numerous occasions.

Although she is retired herself, Rowena says she is more concerned for the elderly people in the area.

“There are 80 and 90-year-olds living around me with the same tired old heating system,” she said. “They really don’t want to have long periods without heating, so I hope the council is going to make sure they are all serviced properly, if they are not fit for purpose then they should be replaced before they break down.”

Davena echoed Rowena’s thoughts and said she hopes the issue is resolved soon.

“Basically, the system is useless,” she said. “We’ve had them in for 10 years and they’ve never been successful, they’re forever breaking down.

“We’ve had workmen coming out to see them and telling us they have reached the end of their usefulness.They also say they can’t get the parts required for them anymore. The firm that’s carrying on the servicing of them and the repairs are turning up and saying they haven’t got a clue about how to fix them.

“I’ve got heating now, but a lady near me was without it for 10 weeks before they fixed it and it lasted 12 hours before she was without it again.

“It’s very unreliable and they’re leaving vulnerable people without heating or hot water, which is awful especially at this time of year.”

T”hey haven’t got anybody qualified to deal with the equipment we have been left with here.

“The council have agreed to a public meeting later this month to discuss the problem with people who are struggling with it at the moment.”

A public meeting will be held at the Oliver Jones Memorial Hall at 10am on Tuesday, November 26, for concerned residents, and Davena has urged people to attend.

Davena added: “We’re paying rent for these houses and we’re not getting the services we pay for. Our houses should be heated sufficiently for us to keep warm in, and we should have hot water.”

“I would definitely encourage people to attend the meeting next week.

“We need to tell them all the problems we’ve got so they are urged to do something about it.”

WCBC have been approached for comment.