A SHROPSHIRE-wide survey showed a high level of satisfaction with recycling services.

More than 90 per cent of residents who responded to the Shropshire Council area are satisfied with their waste collection service, and 88 per cent are satisfied with their kerbside recycling collection service.

The waste satisfaction survey was carried out in March and April this year by Veolia, who provide waste and recycling services for Shropshire Council.

Councillor Joyce Barrow, Shropshire Council’s cabinet member responsible for waste management, said:

“I’m really pleased to see such high levels of satisfaction with our waste and recycling services. Shropshire Council and Veolia have worked hard in the past few years to improve our waste services and facilities and it’s great that these efforts are being recognised.

"Despite this we won’t get complacent and will continue to work hard to maintain and improve the quality of our services, and ensure that satisfaction levels remain high.”

A total of 5,000 households were invited to complete the survey, and 1,333 responded.

The survey also showed that 47 per cent of respondents use bring banks, 46 per cent would like a wheelie bin for recycling, 92 per cent use their collection calendar and 29 per cent would like a larger range of products collected at the kerbside.

Aside from the official responses, 6,599 people completed the online version of the survey after the link was shared via social media and other channels.

As they are from outside of the demographic sample of 5,000 households these responses have deliberately not been included in the above summary.

However, these findings and comments made have been read and noted and will be further considered when any service developments are planned in future.

Steve Mitchell, Veolia director for West Midlands, said: “We’re pleased that the hard work of Veolia’s team here in Shropshire has been recognised in this survey. We’ll continue to look at ways in which our service can be improved and build further on these excellent results.”

"The survey is carried out every four years and, to help understand how views and behaviours to refuse and recycling have changed, the same 5000 households were surveyed four years ago."